![]() ![]() ![]() Agoda would allow booking on such room types. This could be due to someone with YCS privilege modifies the allotment manually after the API updates. ![]() Inventory Allotment is set as 0 using API for a certain date range, room type belonging to a property, but YCS still shows availability. This would help resolve the issues much faster and without having to wait for a response from our Technical Connectivity Support team.īelow are possible scenarios that can be presented as overbooking but not a connectivity related issue, which can be categorized into these 3 buckets. Upon analysis of overbooking-related inquiries, however, we found that approximately 58% of them were non-connectivity related, and could have been resolved with preliminary checks by the property or CM. As Channel Managers (CM), you may see some bookings present itself as overbooking and raise a ticket for more details on the issue. ![]()
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